• The Hoppi Founder’s Edition Pre-Order Launch promotion begins on 20 April at 8:00 PM and will continue while stocks last.
•  This promotion is limited to 2,500 sets only and orders will be fulfilled on a first come, first served basis.
• Customers may purchase multiple sets in a single checkout, subject to product availability.

1. The Pure Diaper x 1 carton (4 packs per carton). Each carton consists of the same diaper type and size only and is not customisable.
2. Silky Flush Flushable Baby Wipes 56s x 2 packets.
3. Silky Flush Flushable Baby Wipes 18s x 2 packets.
4. Complimentary The Pure Diaper Trial Pack x 1 pack (2 pieces), in the same diaper size selected for the order.
5. Complimentary limited-edition merchandise box containing: Dust Bag x 1, Toddler Backpack x 1, Short Phone Strap x 1, Pocket Mirror x 1, and Founder’s Note x 1.

All promotional items, trial packs, complimentary gifts, and merchandise will be packed and delivered together in the same parcel. Tracking details will be provided once the order has been shipped.

Delivery is scheduled to start from 30 May. Delivery will be emailed to you.

• Estimated delivery lead time is 3 to 5 working days for West Malaysia.
• For East Malaysia, where available, estimated delivery lead time is 7 to 14 working days and standard shipping charges may apply.
• Founder’s Edition Pre-Order Launch bundles include free shipping within West Malaysia only.
• Standard shipping fees will apply to any additional non-promotion items purchased in the same order.

• Promotional items and free gifts are not refundable, exchangeable for cash, or transferable.
• Hoppi reserves the right to reject any return, exchange, or claim that does not comply with these Terms & Conditions.
• Hoppi Malaysia Sdn. Bhd. reserves the right to amend, revise, or cancel this promotion and these Terms & Conditions at any time without prior notice, to the fullest extent permitted by applicable law.

For assistance regarding orders, exchanges, or product claims, please contact Hoppi Customer Care through Hoppi’s official support channels.

1. WhatsApp Support: +60162234668
2. Email Support: help@heyhoppi.com

Yes. The Pure Diaper is dermatologist-tested for sensitive skin by Dermatest® in Germany, and is free from 12 harmful chemical groups including chlorine, parabens, fragrance, PFAS, dioxins, natural rubber latex, formaldehyde, migratory fluorescent agents, heavy metals, acrylamide, phthalates, and carcinogenic aromatic amine

The Pure Diaper is certified by SGS (700+ restricted substance tests), Dermatest® for Sensitive Skin, Sedex, ISO9001, ISO14001, and ISO45001.

It is SGS-verified and certified free from 12 harmful chemical groups: chlorine, parabens, fragrance, PFAS, dioxins, natural rubber latex, formaldehyde, migratory fluorescent agents, heavy metals,acrylamide, phthalates, and decomposable carcinogenic aromatic amine dyes.

The Pure Diaper is designed for up to 14 hours of leak protection, powered by the CLOUDEX™ Core System. Note that urine amount varies.

Yes. The Pure Diaper features a Micro-Vent breathable design with billions of micro-pores that promote airflow to keep baby’s skin cool, fresh, and dry — especially suited for Malaysia’s climate.

Yes. The tape style features a gentle umbilical cut-out specially designed to protect the delicate umbilical area during healing.

 No. The pants style uses a Bubble Belt waistband — a soft bubble-textured design that sits gently at the waist without leaving redness marks.

Ingredients include:

• Top Sheet: Hot-air through nonwoven polyethylene / PET
• Absorbent Pad: Super absorbent polymer sheet
• Backsheet: Nonwoven polyethylene / PET, Film Polyolefin• Tape: Polyolefin
• Elastic: Polyurethane
• Construction: Styrene Elastomer Synthetic Resin

3 years from date of manufacture.

The Play Diaper is built for active babies who are always on the move. It combines lightweight, breathable comfort with playful size-specific character prints — so baby looks cute and stays dry through every crawl, roll, and playtime adventure.

It's designed for up to 12 hours of leak protection, powered by the CLOUDEX™️ Core system for quick absorption and reliable dryness throughout the day.

Yes. It's made without 9 harmful chemicals — chlorine, parabens, fragrance, formaldehyde, migratory fluorescent agents, heavy metals, acrylamide, phthalates, and decomposable carcinogenic aromatic amine dyes — for cleaner, safer everyday wear.

It is certified by SGS, Sedex, ISO9001, ISO14001, and ISO45001.

Available in Tape (NB, S, M, L) and Pants (M, L, XL, XXL).

Yes — the Tape style features a gentle umbilical cut-out, specially designed to protect the delicate umbilical area during healing.

The Pants style has a soft bubble-texture elastic waistband that sits gently at the waist all day without leaving redness marks.

Top sheet: hot-air through nonwoven polyethylene/polyethylene terephthalate.

Absorbent pad: super absorbent polymer sheet.

Backsheet: nonwoven polyethylene/polyethylene terephthalate, film polyolefin.

Elastic: polyurethane.

Construction: styrene elastomer synthetic resin. Tape style also includes a polyolefin tape.

3 years from the manufacturing date.

No. Always dispose of used diapers in a bin — never in the toilet.

Stop use immediately and consult a doctor if skin irritation or diaper rash occurs.

Yes. Silky Flush Wipes are IWSFG (PAS1:2020) certified — the international standard for flushability. They have passed toilet and drain-line clearance tests, 30-minute slosh box disintegration, settling performance in wastewater systems, and 28-day anaerobic biodisintegration. Safe for both sewer and septic systems.

They are designed to disperse in under 30 minutes after flushing, similar to toilet paper.

Yes. Silky Flush Wipes are made from FSC-certified, 100% plant-based fibers with no plastic content.

Yes. The wipes are formulated with EDI-purified water and dermatologically tested under COLIPA standards — proven mild and well tolerated, including for sensitive skin. They are also unscented

Each wipe measures 20cm × 19.1cm and weighs 80gsm — larger and thicker than most wipes on the market.

Available in 56s per pack and 18s per pack.

IWSFG (flushability), FSC (sustainable plant fiber), and SGS.

Aqua (Water), Gluconolactone, Sodium Citrate, Glycerin, Sodium Benzoate, Citric Acid, Pentylene Glycol, Butylene Glycol, 1,2-Hexanediol, Ethylhexylglycerin.

2 years unopened. Once opened, use within 3 months.

Bye-Germ Wipes kill 99.9% of harmful germs and bacteria, including Enterococcus hirae, Staphylococcus aureus, Escherichia coli, and Pseudomonas aeruginosa.

Yes. They are infused with aloe extract to gently care for skin while keeping it clean, and they are Halal certified — safe for use on hands and mouth.

Yes, Bye-Germ Wipes are alcohol and paraben-free, making them gentler for everyday use on skin, surfaces, and toys.

No. They are specifically formulated to be less foamy and non-sticky, making them ideal for multipurpose on-the-go cleaning without any mess.

They are designed for hands, body, toys, surfaces, and everyday high-touch points around the home and outdoors.

Material: embossed cross non-woven fabric with 30% viscose.

Size: 15cm x 20cm.

Thickness: 50gsm.

• Water
• Phenoxyethanol
• Benzalkonium Chloride
• Glycerin
• Polyaminopropyl Biguanide
• Disodium EDTA
• Fragrance/Parfum
• Ethylhexylglycerin
• Cetylpyridinium Chloride
• Sodium Citrate
• Aloe Barbadensis Leaf Juice

SGS and Halal certified.

2 years unopened; use within 3 months after opening.

The formula is made with 99% natural ingredients, primarily water-based, and is free from fragrance, alcohol, phenoxyethanol, phthalates, and parabens — keeping it as gentle as possible for sensitive baby skin.

Yes. They are 5-Star certified by Dermatest®️ in Germany, achieving the highest "EXCELLENT" rating — one of the most rigorous dermatological safety standards available.

Yes. They are Halal certified, making them safe for cleaning both hands and mouth.

Each wipe is 50gsm with a pearl-embossed texture, designed for effective cleaning without falling apart.

17cm x 19cm — large enough for thorough, mess-free clean-ups.

Yes. They feature a no-waste dispensing design so each wipe comes out individually, every time — no double-pulling or waste.

• Water
• Sodium Benzoate
• Citric Acid
• Propylene Glycol
• Polysorbate 20
• Cetylpyridinium Chloride
• Chamomilla Recutita (Matricaria) Flower Extract
• Tocopheryl Acetate
• Aloe Barbadensis Leaf Juice
• Xylitol

5-Star Dermatest (Germany), SGS, and Halal certified.

2 years unopened; use within 3 months after opening.

Customers are strongly encouraged to try the complimentary trial pack first before opening the full diaper packs. Only eligible unopened diaper packs may be exchanged or claimed.

The size exchange policy applies only to The Pure Diaper packs included in the Founder’s Edition bundle.

• Requests must be submitted within fourteen (14) days from the date of delivery.
• Size exchange is only applicable to unopened and unused diaper packs in their original sealed packaging.
• The complimentary trial pack should be used to test fit before opening any full diaper packs.
• Opened diaper packs, trial packs, wipes, limited-edition merchandise, complimentary items, and free gifts are not eligible for return or exchange.
• Approved exchanges are subject to stock availability. If the requested replacement size is unavailable, Hoppi may offer store credit based on the eligible returned diaper packs only.

Physical defects refer to manufacturing or delivery-related issues such as torn diaper packs, torn wipes packs, broken lids, or other visible product damage.

• Claims must be submitted within fourteen (14) days from the date of delivery.
• Customers must contact Hoppi Customer Care and provide the order number, product photos, batch details, and any other supporting information reasonably requested by Hoppi.
• If the claim is validated, Hoppi may arrange for the collection of the affected item(s). If the customer is unavailable for the arranged collection, the customer may be required to arrange return delivery at their own cost.
• For approved claims, Hoppi may provide either replacement product(s) of equivalent value or Hoppi store credit. Cash refunds will not be provided.

Claims relating to leakage, rash, discomfort, or other product performance concerns will be reviewed on a case-by-case basis.

• Claims must be submitted within fourteen (14) days from the date of delivery.
• Customers must provide relevant supporting information, which may include order details, product photos or videos, batch information, and a brief description of the issue experienced.
• Hoppi reserves the right to investigate the claim and request the return of any affected product(s) for review.
• If the claim is approved, Hoppi may provide replacement product(s) of equivalent value or Hoppi store credit for the affected product(s) only. Cash refunds will not be provided.

Where a return, exchange, or claim is approved, the value of any replacement or store credit will be calculated based only on the eligible returned product(s).

• Only unopened, unused, and eligible diaper packs that are approved by Hoppi will be counted.
• The value of wipes, trial packs, complimentary gifts, limited-edition merchandise, vouchers, discounts, shipping fees, and any other non-returnable items will be excluded from the calculation.
• Any store credit issued is non-transferable and may be subject to Hoppi’s standard store credit terms.

• Silky Flush wipes included in the bundle.
• Complimentary trial packs.
• Limited-edition merchandise box and all free gifts.
• Any item that has been opened, used, damaged by misuse, or returned without its original packaging.