Frequently Asked Questions

Product & Purchase

What is Hoppi?
What’s the difference between Baby Wet Wipes (blue packaging) and Baby Antibacterial Wipes (orange packaging)?
How long can I keep it without opening it?
Where is Hoppi Wipes from?
Can I purchase Hoppi Wipes offline?
Can I get an invoice on my purchase?
Can I purchase in bulk?
Is Hoppi Wipes Paraben-free?
Can I flush these baby wipes?
What is the component used by Hoppi in Anti-Bacterial range?
Is Hoppi Wipes fragrance-free or alcohol-free ?
When is the expiry date?
What type of payment method can be used?
Can the order be cancelled after ordered?


Where do you ship to and what are your shipping rates?
How long will it take for my wipes to get delivered?
How do I track my delivery?
Can I change my delivery address after placing the order?
There’s missing/damaged item when I received my parcel. What should I do?
Can I choose a specific time, date or place a special request on my delivery?
Do you allow return?